Get Positive Reviews & Limit
Negative Reviews

For $10/Month Control Your Reputation on Your Terms

Data Collection

Input customer name and phone number into Convoia Reviews

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Satisfaction Assessment

Convoia Reviews automatically texts customers to gauge satisfaction levels and to capture detailed feedback

Internal Notification

Your team receives an instant email alert for any low-rating customers, enabling proactive follow-up and resolution.

Internal Notification
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Action & Automation

Satisfaction Assessment

Convoia Reviews automatically texts customers to gauge satisfaction levels and to capture detailed feedback

Ready to Grow? Here's How to Get Started

Convoia Reviews uses automated text messaging to request customer reviews, helping you build positive feedback and address unsatisfied customers proactively.

Features

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Multi-Location Management

Manage one or dozens of locations from a single command center. Switch between profiles without losing context.

Dedicated Business SMS Lines

Every business profile gets its own US-based phone number. Keep personal and business communication permanently separate.

Unified Customer Chat

Real-time two-way messaging lets your team answer questions, resolve concerns privately, and build loyalty through every customer's preferred channel.

Internal Email Notifications for Follow Up

Never let a lead go cold with automated follow-up alerts. Trigger internal email notifications the moment a customer responds or a review is pending, ensuring your team stays proactive and responsive without needing to refresh the dashboard.

SMS Templates

Create reusable message templates for common interactions. Standardize outreach, save time, and keep every follow-up consistent.

Active Workflow Dashboard

Real-time status cards show who's ready, review pending, or do not contact, so your team never duplicates outreach.

Verified Google Integration

Securely connect your Google Business Profile inside the app so every review request directs customers to exactly the right place.

Full Interaction Archives

A permanent record of every message, contact detail, and review activity, so your team always has full context before responding.

Organize Your Entire Portfolio

Whether you manage one location or dozens, Convoia keeps your data structured and secure. Switch between business profiles, manage unique Google review links, and maintain dedicated numbers for every brand.

Personalized Alerts for Your Team

Stay informed with customizable notification rules. Receive instant email alerts based on customer ratings so your team can respond quickly when it matters most.

A Toolkit Built for Precision

Convoia Reviews gives you full control over your reputation management workflow.

  • Dedicated Numbers: Each business profile includes its own US-based SMS line.

  • Media Support: Send and receive images directly in chat to improve communication and clarity.

  • Interaction History: Access a complete archive of every message for full visibility and accountability.

Data-Driven Insights

Get a clear view of your performance with a powerful analytics dashboard.

  • Source Attribution: Track exactly where your leads come from, including organic, Meta, and Google Ads.

  • Conversion Tracking: Measure how conversations turn into booked appointments.

  • Custom Reporting: Filter by date or source and export data for deeper analysis.

One Simple Plan. Total Access.

Everything you need to manage your reputation, messaging, and customer interactions in one place.

60 Day Satisfaction Guarantee or Your Money Back!

Premium

$10 /month

Build your review strategy with our custom tools.

Enterprise

$99 /month

A complete solution designed for growing businesses with advanced needs wanting to scale.

Premium

$10 /month

Flexible pricing designed for growing businesses.

Frequently Asked Questions

Still need help? Give Us a Call

Convoia combines messaging, review management, and analytics in one platform, so you never have to juggle multiple tools to manage your reputation.

Setup is simple and fast. Most businesses get started within minutes by connecting their profiles and configuring basic settings. Premium subscribers get full white-glove setup.

Yes. You can create templates, set notification rules, and customize workflows based on your business needs.

Yes. Convoia Reviews is built for multi-location businesses, allowing you to manage multiple profiles, numbers, and review flows from one dashboard.

Not at all. The platform is designed to be intuitive for any business owner or team member, with clear workflows and guided setup on every plan.

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You can contact us at (206) 797 – 5449

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