Convoia Reviews

Grow Your Reviews. Build Customer Trust. CRFA Complaint

Turn More Customer Conversations Into 5-Star Reviews

Manage reviews, customer conversations, and local reputation from a single dashboard.

How Does Convoia Reviews Help You Grow?

Convoia Reviews helps businesses collect feedback, respond faster, and turn customer experiences into stronger online visibility.

Capture feedback instantly

Collect customer feedback through automated SMS and messaging. Connect with customers where they already communicate, without requiring any app downloads.

Respond in real time

Get alerts when customer sentiment changes so your team can act quickly. Average response time will be 15 minutes vs. the industry standard of 3 days.

Convert feedback into reviews

Turn satisfied customers into public reviews automatically. Businesses using Convoia see 40% more 5-star reviews in 90 days.

Improve over time

Track patterns in customer experience and optimize responses. Identify what’s working and double down on it.

Smart scheduling & reminders

Set automated follow-ups that feel personal, not spammy. Ensure no customer falls through the cracks.

Multi-channel inbox

Manage SMS, email, Google reviews, and social messages from a single unified dashboard. Stop switching between apps.

Turn customer feedback into visibility

Track where customers come from, how they interact, and how conversations impact bookings and conversions.

Understand what drives growth across Google Ads and organic search.

As Seen On

Our innovative tools and insights have been recognized by the world’s leading news and finance platforms. We’re proud to be featured across major outlets, including:

Features

Multi-Location Management

Manage one or dozens of locations from a single command center. Switch between profiles without losing context.

Dedicated Business SMS Lines

Every business profile gets its own US-based phone number. Keep personal and business communication permanently separate.

Unified Customer Chat

Real-time two-way messaging lets your team answer questions, resolve concerns privately, and build loyalty through every customer's preferred channel.

Internal Email Notifications for Follow Up

Never let a lead go cold with automated follow-up alerts. Trigger internal email notifications the moment a customer responds or a review is pending, ensuring your team stays proactive and responsive without needing to refresh the dashboard.

SMS Templates

Create reusable message templates for common interactions. Standardize outreach, save time, and keep every follow-up consistent.

Active Workflow Dashboard

Real-time status cards show who's ready, review pending, or do not contact, so your team never duplicates outreach.

Verified Google Integration

Securely connect your Google Business Profile inside the app so every review request directs customers to exactly the right place.

Full Interaction Archives

A permanent record of every message, contact detail, and review activity, so your team always has full context before responding.

Start your 30-day free trial

Try Convoia free for 30 days and see how it simplifies customer feedback, reviews, and messaging in one place.

Full access included. No setup fees. Setup takes <15 minutes. Cancel anytime.

Premium

$10 /month

Build your review strategy with our custom tools.

Enterprise

$99 /month

A complete solution designed for growing businesses with advanced needs wanting to scale.

Trusted By

4.8

4.8

4.7

4.8

Own your online visibility

Control how customers find, trust, and choose your business across reviews, search, and conversations.

Everything you need in one connected platform.

A Complete Customer Feedback System

Every part of Convoia is built to structure and streamline your customer communication workflow.

Dedicated communication per location

Each business gets its own U.S.-based messaging number for clean, organized communication.

Automated follow-ups

Ensure every customer interaction is completed with consistent reminders and review requests.

Complete interaction history

Access every conversation in one searchable timeline for full context. Never miss a detail or repeat a question.

Real-time alerts

Stay informed when customer feedback requires attention. Respond to negative reviews before they spread.

AI-powered insights

Get automatic summaries of feedback trends. Know what customers love and what needs fixing.

Easy integrations

Connect with Google Business Profile, Stripe, Calendly, Zapier, and more. Works with your existing tools.

Data-Driven Insights

Get a clear view of your performance with a powerful analytics dashboard.

Source Attribution: Track exactly where your leads come from, including organic, Meta, and Google Ads.
Conversion Tracking: Measure how conversations turn into booked appointments.
Custom Reporting: Filter by date or source and export data for deeper analysis.

Talk to our team

Have questions or want to see how it works for your business? Book a quick demo with our team.

Frequently Asked Questions

Still have questions? We are here to help you

What is online review management?

Online review management is the process of tracking, managing, and responding to customer reviews across different platforms.

Why do businesses need a review management platform?

A review management platform helps you stay on top of feedback, respond faster, and build stronger trust across Google and other review platforms.

What is reputation management software?

Reputation management software helps businesses build and maintain a strong online presence using customer feedback and reviews.

Which is the best review management platform?

The best platform is one that helps you not only collect reviews, but also manage feedback, respond quickly, and improve customer experience across all channels.

What happens after my free trial?

You decide. If you love it, upgrade to a paid plan. If not, no charges. We think you'll see results in 30 days.

Do you offer phone support?

Yes. Free trial members get email support. Paid customers get priority email and phone support during business hours.

Need help getting started?

Our team can walk you through Convoia and help you set it up for your business.

Ready to grow your reviews?